Privacy Policy

Website Information Collection

When you visit koi.cloud, we collect minimal information:

• Basic web server logs (IP addresses, browser type, pages visited)
• Contact information when you email us through our contact forms
• No tracking cookies or analytics on the public website

Platform Cookies & Sessions

Once you log in to the Koi Cloud platform, we use necessary cookies to:

• Keep you logged in (session management)
• Maintain platform security
• Ensure proper platform functionality

These are essential cookies required for the platform to work. No advertising or tracking cookies.

Security Data Collection

To keep the platform secure, we collect:

• Login attempts and patterns
• System access logs
• Security event monitoring

This data helps protect your business information and maintain platform integrity.

Business Data Handling

Detailed information about how we collect, store, and use your business data when you use Koi Cloud services is covered in our General Terms, Section 11.

Key points:

• Business data used to provide intelligent platform services
• Data stored in European data centers
• Retention as allowed under applicable law

No Third-Party Tracking

We do not use:

• Google Analytics or similar tracking
• Social media tracking pixels
• Advertising networks
• Marketing automation cookies

Your browsing behavior on koi.cloud stays private.

Contact & Data Requests

For privacy-related questions or to exercise your rights:

Email: legal@takinobori.com

Address: Rua Pedro Nunes, Instituto Pedro Nunes, Edifício C, Takinobori, 3030-199 Coimbra, Portugal